Business Analyst

Overview

Multiple Business Analysts are required to assist with the delivery of various ICT Projects across the Division including artificial intelligence and emerging technology.

Responsibilities
  • Experience in analysis and modelling of current and future business processes and information management environments.
  • Analyse data related requirements, user pathways and information flows.
  • Conduct stakeholder engagement activities, analyse customer requirements, and collaborate with technical specialists to develop fit for purpose solutions to business problems.
  • Develop clear and concise documents including business requirements specifications, business cases, functional & non-functional specifications, process maps, user stories, service design artefacts, communication & change management plans, and reports.
  • Conduct investigations and undertake technical research & analysis activities based on systems knowledge in alignment with departmental policies and legislations.
  • Evaluate options for solutions and translate business requirements into techno-functional requirements.
  • Analyse proposed solutions from a strategic viewpoint considering the broad ranging benefits and impacts across the department and government as a whole.
  • Experience working in Agile environment to develop requirements artefacts for complex IT systems including website development.
Requirements
  • Experience facilitating workshops and developing business scenarios, process maps, data models and use cases.
  • Experience in developing User Stories and acceptance criteria for developers
  • Experience working on complex digital projects in an Agile environment
  • Excellent communication and presentation skills
  • Relevant experience in implementing Information Technology Services
  • Experience documenting requirements for Office technologies
  • Experience using Azure DevOps for user story creation and tracking of acceptance criteria
  • Experience or knowledge of Dynamics 365 or Power Platform

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